Privacy Policy

Privacy Policy for Porta Potty Rentals

Introduction

Welcome to the online home of Porta Potty Rentals, a leading provider of portable sanitation solutions. We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of information from our users, in compliance with various global privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • General Data Protection Law (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Privacy Act (UCPA), Utah, USA
  • Connecticut Data Privacy Act (CTDPA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • Protection of Personal Information Act (POPIA), South Africa

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://porta-potty-rentals.ecojohns.com.
  2. Any mobile applications or services provided by Porta Potty Rentals.
  3. Interactions between users and our support team through emails, calls, or text messages.
  4. Third-party platforms linked to our website, which have their own privacy policies. Please note that this policy does not extend to data collected or handled by these external platforms.

Data Collection and Processing

Types of Personal Data Collected:

  1. Account Information: Details related to your user account creation and management.
  2. Payment Information: Credit card details, billing addresses, and transaction records for processing payments.
  3. Financial Information: Bank account numbers or other financial data required for invoicing and accounting purposes.
  4. Purchase Information: Items rented, quantities, dates of rental, and associated costs.
  5. Mobile Device Identifiers: Unique identifiers from your mobile devices to personalize content and improve performance.
  6. Location Data: Geographic coordinates or location services data to provide tailored local services.
  7. Feedback: Your opinions, suggestions, and comments provided through surveys, reviews, or direct communication.
  8. Social Media Information: Publicly accessible data from social media platforms when users interact with our content.
  9. Product Information: Details about products you browse, view, or purchase on our site.

We gather this data through various means:

  • Direct user input when creating an account, making purchases, or filling out forms.
  • Automated technologies like cookies and tracking pixels used for analytics and personalization.
  • Third-party sources who provide us with aggregated or de-identified data to enhance our services.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to:

  1. Strictly Necessary: Enable basic functions of our website, ensure secure access, and maintain user sessions.
  2. Preference: Remember users’ preferences and settings for a personalized experience.
  3. Analytics: Collect aggregated data about site usage and performance to improve our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set on their device.

Data Retention and Deletion

Porta Potty Rentals retains personal data for the duration required by law or for legitimate business purposes. Once the retention period expires or when the purpose for data collection is fulfilled, we securely delete or anonymize the information. Our data retention periods vary depending on the type of data and its usage:

  • Account Information: Retained until the user closes their account or as required by law.
  • Payment Information: Stored securely for billing and fraud prevention purposes, adhering to card network guidelines.
  • Purchase History: Kept for accounting and tax obligations, typically 7 years.
  • Location Data: Retained for a limited period after the service is provided to improve our services over time.
  • Other Personal Data: Removed or anonymized when no longer needed for the purposes collected.

Security Measures

We implement robust security measures to protect personal data from unauthorized access, use, disclosure, alteration, or destruction:

  • Encryption: Employ end-to-end encryption for sensitive data transmission and storage.
  • Secure Third-Party Processing: Partner with trusted third parties who adhere to strict privacy and security standards.
  • Regular Security Audits: Conduct periodic security assessments to identify and mitigate potential risks.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years of age. Our services are not intentionally designed for or targeted at children, and we do not knowingly collect personal data from minors. Parents or legal guardians who believe their child’s personal information has been collected should contact us immediately.

Your Rights

Depending on your jurisdiction, you have certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you and its current use.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data, subject to legal exceptions.
  • Restriction: Limit our processing of your data under specific circumstances.
  • Data Portability: Receive a copy of your personal data in a structured format for use with another service.
  • Objection: Object to the processing of your data based on legitimate interests or other grounds.
  • Non-Discrimination: Assert your right to be free from discriminatory decisions made solely based on automated processing.
  • Data Protection Appeals/Complaints: File complaints with relevant data protection authorities and appeal our responses.

To exercise any of these rights, please reach out to our Privacy Team at [email protected] or via postal mail to the address provided below. We will respond within the timeframes prescribed by applicable law.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices and data protection regulations. Any modifications will be posted on this page, and we encourage users to review it periodically. Continued use of our services after such changes constitute your acceptance of the updated policy.

Contact Information

For any questions related to privacy, data requests, unsubscriptions, or complaints:

Email: [email protected]

Postal Mail:
Porta Potty Rentals
Privacy Team
[Address]
[City, State/Province, ZIP Code]

We appreciate your trust in us. By using our services and agreeing to this Privacy Policy, you acknowledge that you have read, understood, and agreed to be bound by these terms regarding the collection, use, and protection of your personal data.